Your Privacy Matters
We're committed to protecting your personal information and being transparent about how we use it.
Our Commitment to Your Privacy
At Salumeria Gardens, we believe that great dining experiences are built on trust. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our restaurant, use our website, or interact with our services.
We comply with Malta's Data Protection Act and the European Union's General Data Protection Regulation (GDPR) to ensure your privacy rights are respected and protected.
If you have any questions about this policy or how we handle your data, please don't hesitate to contact us at info@salumeriamalta.com
Information We Collect
Transparency in what we gather
- Personal identification information (name, email, phone number)
- Reservation details and dining preferences
- Payment information (processed securely through third-party providers)
- Website usage data and analytics
- Location data when you visit our restaurant
- Dietary requirements and allergies for safety purposes
How We Use Your Information
Purpose-driven data usage
- Process and manage your reservations efficiently
- Provide exceptional customer service and support
- Send promotional offers and updates (with your explicit consent)
- Improve our services and website functionality
- Comply with legal obligations and health regulations
- Personalise your dining experience based on preferences
Data Protection & Security
Your data safety is our priority
- Industry-standard encryption for all data transmission
- Access to personal data restricted to authorised personnel only
- Regular security audits and system updates
- Secure payment processing through PCI-compliant providers
- Comprehensive data backup and recovery procedures
- GDPR-compliant data handling processes
Data Sharing
Limited and transparent sharing
- We never sell your personal information to third parties
- Payment processors for secure transaction handling
- Analytics providers to improve our website (anonymised data)
- Legal authorities when required by law
- Service providers bound by strict confidentiality agreements
Your Rights
You have control over your data
- Request access to your personal data
- Correct inaccurate or incomplete information
- Delete your personal data (subject to legal requirements)
- Opt-out of marketing communications at any time
- Transfer your data to another service provider
- Object to processing based on legitimate interests
Cookies & Tracking
Understanding our website tools
- Essential cookies for website functionality
- Analytics cookies to understand user behaviour (with consent)
- Marketing cookies for personalised advertising (optional)
- You can manage cookie preferences in your browser settings
- Third-party cookies from integrated services (Google Maps, social media)
Data Retention
How long we keep your information
- Reservation data: 2 years after your last visit
- Marketing preferences: Until you unsubscribe
- Financial records: As required by Malta tax law (7 years)
- Analytics data: Anonymised and aggregated indefinitely
- Customer service records: 3 years for quality assurance
Children's Privacy
Special protection for minors
- We do not knowingly collect data from children under 16
- Parental consent required for minors' data collection
- Special care taken during family dining events
- Educational visits require guardian consent forms
Questions About Your Privacy?
Our data protection team is here to help. Reach out if you have questions about this policy or want to exercise your privacy rights.
Email Us
info@salumeriamalta.comVisit Us
Spinola Gardens, St. Julians, Malta
We aim to respond to all privacy-related inquiries within 48 hours.